PRIVACY POLICY

A LEGAL DISCLAIMER

This privacy policy ("Privacy Policy") sets out the basis which GLOBAL SPORTING ENTERPRISE, a business registered in the Republic of Singapore under Unique Entity Number (UEN) 53005848X, having its registered office at 30 Defu Lane 10 #03-110 Singapore 539211 ("Vikerz"), its associated companies and related corporations ("Companies") as well their respective representatives and/or agents ("Representatives") (the Companies and Representatives collectively referred to herein as "Vikerz Group", "us", "we" or "our") may collect, use, disclose or otherwise process of individuals (including without limitation visitors, customers and job applicants) in accordance with the Personal Data Protection Act (“PDPA”). This Privacy Policy applies to Personal Data (as defined below) in our possession or under our control, including Personal Data in the possession of organisations which we have engaged to collect, use, disclose or process for our purposes.

By providing your Personal Data to us, interacting with us, submitting information to us (including on or through our website at www.vikerz.com or our mobile application(s) (collectively referred to as "Website"), visiting or using the pages available on our Website, or signing up for any products and/or services offered by us (such products and/or services hereinafter collectively referred to as "Products"), you are deemed to have read and understood the Privacy Policy, and agree and consent to the Vikerz Group collecting, using, disclosing, processing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to our business partners, authorised service providers, vendors, sub-contractors and relevant third parties in the manner and for any of the purposes set forth in this Privacy Policy.

Please review this Privacy Policy carefully prior to visiting or using the pages available on our Website or otherwise providing us with any Personal Data. If you do not agree to our Privacy Policy, we may not be able to effectively provide you with the relevant Products, and you may be required to terminate the relevant operations with us, and/or to stop accessing and/or using our Website.

This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data, and your consents herein are cumulative and additional to any rights which the Vikerz Group may have at law to collect, use, disclose and/or process your Personal Data. This Privacy Policy does not affect any rights which we may have at law in connection with the collection, use, disclosure and/or processing of your Personal Data.

Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time on our Website. Please check our Website regularly for updated information on the collection, use, disclosure and/or processing of your Personal Data.

YOUR PERSONAL DATA

1.1 In this Privacy Policy:

a) "Personal Data" means all data, whether true or not, about an individual who can be identified (a) from that data, or (b) from that data and other information to which the organisation has or is likely to have access; and

b) "Data Protection Laws" means any applicable law relating to the protection, privacy and security, collection, use, disclosure and/or processing of sensitive or other personally identifiable information, including the Singapore Personal Data Protection Act 2012 ("PDPA") (collectively, "Data Protection Laws").

1.2 Examples of such Personal Data which you may provide us include (depending on the nature of your interaction with us):

a) your name, address, contact number, email address, identification number, nationality, gender, date of birth, nationality, marital status, photograph, employment information, resume, educational and professional qualifications, references, employment history, salary information, financial and credit card information, details of your next-of-kin and dependents, medical details and any other information relating to you which you have provided us in any form you may have submitted to us, or in other forms of interaction with you; and

b) information about your use of our website and services, including cookies, information about your domain name and IP addresses.

1.3 For the avoidance of doubt, in the event that Data Protection Laws permits the Vikerz Group to collect, use, disclose and/or process your Personal Data without your consent, such permission granted by the law shall continue to apply.

COLLECTION OF PERSONAL DATA

2.1 We generally do not collect your Personal Data unless (a) it is provided to us knowingly and voluntarily by you directly or via a third party who has been duly authorised by you to disclose your Personal Data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your Personal Data for those purposes, or (b) collection and use of Personal Data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional Personal Data and before using your Personal Data for a purpose which has not been notified to you (except where permitted or authorised by law).

2.2 Generally, we collect your Personal Data in the following ways:

(a) when you communicate with our customer service or when you exchange directly with us in relation to our Products;

(b) when you interact with our staff, including customer service officers, for example, via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails;

(c) when you set up an account on our Website or through our applications by registering your details to place any orders via our Website or to subscribe to our membership programme;

(d) when you register for and/or use any of our Products, including without limitation Vikerz Review, Workshop and Services;

(e) when you enter into any transaction, agreement or provide other documentation or information in respect of your interactions with us, including any application for a refund;

(f) when you participate in any customer contest, competition, promotion or sports event organised by the Vikerz Group, as well as any survey, interview or product testing;

(g) when you provide any feedback or complaints to us with regards to our Products;

(h) when you apply for a job with us, whether online, in store or otherwise;

(i) when you request that we contact you or request that you be included in an email or other mailing list;

(j) when you submit forms (online or otherwise) relating to any of our Products, or submit any online queries (including queries for a quotation or a service);

(k) when we receive references from business partners and third parties, for example, where you have been referred by them;

(l) when your images are captured by us via CCTV cameras while you are within our property and/or premises, or via photographs or videos taken by us or our representatives when you attend our events;

(m) when we seek information about you and receive your Personal Data in connection with your relationship with us, including for our Products or job applications, for example, from business partners, public agencies, your ex-employer, referral intermediaries and the relevant authorities; and/or;

(n) when you submit your Personal Data to us for any other reason.

2.3 In addition, we may collect certain information that is not considered Personal Data to improve our Website and other online services through our analysis of customer traffic, including through the use of cookies (for more information, please see Clause 10). Such non-Personal Data may include information such as your IP address, the internet browser you use, details of your interaction with our Website, shopping habits, hobbies and your preferences.

2.4 If you provide us with any Personal Data relating to a third party (e.g. information on your next-of-kin, dependent, spouse, children, parents, referees etc), by submitting such information to us, you represent and warrant that the collection, use and disclosure of that Personal Data to us, as well as the further collection, use, disclosure and/or processing of that Personal Data by us for the purposes set out below, is lawful, and you have obtained the consent of the third party to provide us with their Personal Data.

2.5 Your failure to supply certain Personal Data to us (or if we are not permitted by you to process your Personal Data), may result in us being unable to process, administer and/or manage your relationship with us. Depending on the extent by which you do not permit us to process your or the extent of which you do not provide to us, it may mean that we will not be able to continue the relationship with you, as we will be unable to administer the relationship.

PURPOSES FOR THE USE OF PERSONAL DATA

3.1 In general, we may collect, use, disclose and/or process your Personal Data for the following purposes:

(a) to communicate with you, provided that we may monitor or record your calls and store details of the phone number(s) you use to make calls to us. This information is used to better address your customer service needs;

(b) to process and manage your product reservation(s), purchase order(s) and payment(s) online, any subsequent delivery or self-collection, as well as any returns, refunds or product recalls, and/or to perform obligations in the course of or in connection with our provision of Products requested and/or purchased by you;

(c) to identify and enrol you as a member of our membership programme and to manage your membership, including without limitation to administer any benefits such as refunds, loyalty points, extensions of period for any return, sales warranties and/or complimentary coupons;

(d) to answer your questions, feedbacks, product reviews, enquiries or complaints in relation to our Products and resolve the case maybe, any issue which may arise in connection with any dealing with us;

(e) to facilitate your participation in, and our management of, any event, customer contest, competition, lucky draw, when you register/subscribe for it;

(f) to contact you (including by email or SMS) about functionality changes to our Website or changes to our membership programme;

(g) to conduct market research or surveys, marketing analysis, customer profiling activities, analysis of customer choices, statistical and trend analysis in relation to our Products & services;

(h) to improve your experience on our Website;

(i) to monitor the quality of our Products and/or Website, and for corporate reporting;

(j) to comply with any of our contractual obligations, and/or any applicable laws, regulations, codes of practice, guidelines, rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

(k) to verify your identity, and/or to enter into, perform and/or conclude any collaboration, transaction or agreement with you, including without limitation to on-board you as a vendor, partner or a coach, and to process any payment to you relating to such transaction, agreement or relationship;

(l) to improve or enhance any Products provided, or to develop new products or services to be provided, by the Vikerz Group;

(m) to improve or enhance the methods or processes, or to develop new methods or processes, for the operations of the Vikerz Group;

(n) to learn about and understand the behaviour and preferences of you or another individual in relation to the Products provided by the Vikerz Group;

(o) to identify any Products provided by the Vikerz Group that may be suitable for you or another individual, or to personalise or customise any such Products for you or another individual;

(p) to process, manage and track your borrowing, testing and/or rental of our Products;

(q) transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes;

(r) for any other purposes for which you have provided the information; and/or

(s) for any other incidental business purposes which are reasonably related to or in connection with the above.

3.2 In addition, and without prejudice to the generality of the foregoing, if you submit an application to us as a candidate for employment or an internship, or are an existing employee of the Vikerz Group, we may collect, use, disclose and/or process your Personal Data for the following purposes:

(a) for management and/or evaluative purposes, including without limitation to process your application, to conduct any pre-recruitment checks, and/or to provide or obtain employee references or other references where relevant for background screening and/or vetting in order to verify your identity and the accuracy of your personal details and other information provided as well as to assess and evaluate your suitability for employment in any current or prospective role;

(b) for personnel administration, including to administer benefits (including without limitation insurance) and payroll processing, to administer or execute employee remuneration schemes, and/or to facilitate employment-related work activities;

(d) to manage or terminate the employment relationship with you or appoint you, including without limitation role assessment, job compatibility assessment, career progression and/or management of staffing requirements; and/or

(e) for purposes which are reasonably related to the aforesaid.

3.3 Furthermore, and without prejudice to the generality of the foregoing, and where permitted under Data Protection Laws, we may also collect, use, disclose and/or process your Personal Data for any of the following purposes:

(a) to send you invitation(s) to form part of our consumer panel, testing product, interviews or research groups (unless you unsubscribe from receiving marketing material from Vikerz);

(b) to contact you regarding current or new Products offered by the Vikerz Group (unless you unsubscribe from receiving marketing material from Vikerz);

(c) to inform you of new features, special offers and sales promotions offered by the Vikerz Group (unless you unsubscribe from receiving marketing material from Vikerz); and/or

(d) to match Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the customisation, provision or offering of products, services, marketing or promotions, whether by the Vikerz Group or other third parties.

3.4 If you have provided us with your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, we may contact you using such Singapore telephone number(s) (including via voice calls, text, fax or other means) with information about our products and services.

3.5 In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use, disclose and/or process your Personal Data. If so, we will collect, use, disclose and/or process your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.

3.6 Without prejudice to the generality of the foregoing, and where permitted under Data Protection Laws, we may also rely on the legitimate interests exception to collect, use or disclose your Personal Data without consent in the following instances:

(a) where it is necessary for evaluative purposes, for any investigation or proceedings, or for us to recover or pay a debt;

(b) where it is necessary for us to provide a service for your personal or domestic purposes;

(d) where a document was produced in the course of your employment or business with us; or

(e) any other general legitimate interests of Vikerz or another person.

3.7 The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

Withdrawal of Consent

3.8 The consent that you provide for the collection, use and disclosure of your will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your for any or all of the purposes listed above by submitting your request via email to our Data Protection Officer at the contact details provided in Clause 12.

3.9 Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within fourteen (14) calendar days of receiving it.

3.10 Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 3.8 above.

3.11 Please note that withdrawing consent does not affect our right to continue to collect, use and disclose where such collection, use and disclosure without consent is permitted or required under applicable laws.

DISCLOSURE OF PERSONAL DATA

4.1 Except where permitted by law, we will not disclose your Personal Data to any third parties without first obtaining your consent permitting us to do so or unless any such disclosure is permitted under any of the statutory exemptions under the law.

4.2 We may disclose your :

(a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or

(b) to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.

4.3 Subject to the provisions of any applicable law, you hereby agree, acknowledge and consent that your Personal Data may be disclosed or transferred (please refer to 9.1 below) for any of the purposes listed above in this Privacy Policy (as applicable) to the following entities or parties, regardless of whether they are located overseas or in Singapore:

(a) amongst the Vikerz Group and its subsidiaries, affiliates and related corporations (including their respective staff);

(b) contractors, agents, service providers and other third parties we use to support our business. These include but are not limited to those which provide administrative or other services to us such as delivery service providers, insurance providers, payment processing service providers, web analytics tool providers, mailing houses, telecommunication companies, information technology companies and data centres;

(c) vendors or third party service providers and our marketing and business partners in connection with any Products and/or marketing promotions;

(d) our corporate clients;

(e) any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);

(f) external banks, credit card companies, other financial institutions and their respective service providers;

(g) our professional advisers such as consultants, auditors and lawyers;

(h) relevant government ministries, regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and/or

(i) any other party to whom you authorise us to disclose your Personal Data to.

4.4 We may share information about you in aggregate or anonymised form, for example, information regarding business product related reviews, with the abovementioned entities or parties (e.g. our business partners).

PROTECTION AND SECURITY OF PERSONAL DATA

5.1 To safeguard your from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have in place appropriate administrative, physical and technical measures, such as minimised collection of , authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc), encryption of data, data anonymisation, up-to-date anti-virus protection, regular patching of operating system and other software, securely erase storage media in devices before disposal, web security measures against risks, usage of one time password (OTP)/2 factor authentication (2FA)/multi-factor authentication (MFA) to secure access, and security review and testing performed regularly.

5.2 You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

ACCESS AND/OR CORRECTION OF PERSONAL DATA

6.1 If you wish to make (a) an access request for access to a copy of the which we hold about you or information about the ways in which we use or disclose your , or (b) a correction request to correct or update any of your which we hold about you, you may do so in the following ways:

(a) contact us by using the contact details set out at Clause 12;

(b) you may also access, change and remove your personal details by clicking on "My Account", "My Profile" on our Website; and

(c) you may also decline to receive e-mails by clicking on ‘unsubscribe’ in any marketing e-mail you receive or through our Website by clicking on " My Account", "My Interests", " My Communication".

6.2 We encourage you to contact us as soon as possible to enable us to update any Personal Data we have about you. Incomplete or outdated Personal Data may result in our inability to provide, or delays in providing you with Products which you have requested, or processing any requests and applications you may have made to us.

6.3 Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

6.4 We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) calendar days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

ACCURACY OF PERSONAL DATA

7.1 We generally rely on Personal Data provided by you (or your authorised representative). In order to ensure that your Personal Data is current, accurate and complete, please update us if there are changes to your Personal Data by informing our Data Protection Officer via email at the contact details provided in Clause 12 below.

RETENTION OF PERSONAL DATA

8.1 We may retain your Personal Data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.

8.2 We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected, and is no longer necessary for business or legal purposes.

TRANSFERS OF PERSONAL DATA OUT OF SINGAPORE

9.1 We may transfer your to countries outside of Singapore in connection with the purposes outlined in Clause 3 above. We will also take steps to ensure that your Personal Data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

USE OF COOKIES

10.1 What are cookies?

Our Website integrates the uses of cookies. A "cookie" is a small file installed on your computer that stores information about your browsing habits on our Website (which shall include, but not be limited to, language settings, connection time, pages visited and so forth). The cookies and other technologies collect non-Personal Data about your online activities while you are using our Website. The use of cookies, however, does not enable us to identify you.

Analytics firms are able to consult these cookies the next time you visit, to recognise repeat users, facilitate the user’s ongoing access to, and use of, our Website and track usage behaviour so as to make your browsing smoother.

By using our Products and/or Website, you consent to the use of cookies, and the collection of information by Vikerz and third parties through these cookies, as provided for in this Clause 10.

For the sake of transparency, the following paragraphs are intended to give you an overview of the cookies used by the Vikerz Group and to offer you a solution to allow you to make the right choice. Please note that sharing the use of your computer with others may change the personalised nature of the way cookies operate.

10.2 What cookies are used by our Website?

Our Website integrates the use of the following cookies:

(a) Essential cookies: Required for website functionality

(b) Analytics cookies: To understand visitor behaviour

(d) Functional cookies: To remember preferences

Our Website may also use cookies for purposes of informing us of the Products and pages you may consult and/or search. These cookies enable us to offer you personalised content and in particular to display advertising, when you visit our Website, that relates to your interests. These cookies may be set as you wish, described more fully below.

10.3 Does our Website allow third parties to use cookies when you are browsing our Website?

Our Website uses Google AnalyticsTM, a web site analysis service provided by Google Inc. Google Analytics uses cookies. The data generated by the cookies concerning your use of our Website (including your IP address) are collected and stored by Google on servers located in the United States. Google will use this information in order to evaluate your use of our Website, to compile reports on our Website’s activity intended for its publisher, and to provide other services relating to our Website’s activity and your use of the Internet, such as ads personalisation. Google may communicate this data to us and other third parties if legally obligated to do so, when third parties process such data on behalf of Google, including the publisher of our Website, or to provide us and other third parties with aggregated and anonymised insights into users’ cross-device behaviours. Google will not match your IP address to any other data held by Google. You may access or delete such data via Google’s My Activity.

You can deactivate the use of cookies by selecting the appropriate settings on your browser (see below). However, doing so may prevent the use of certain of our Website’s functions. By using our Website, you expressly consent to the collection, use, disclosure and/or processing of your Personal Data by Google under the conditions and for the purposes described above. To consult Google’s Confidentiality Rules, click here.

10.4 How can you exercise your options concerning cookies?

There are several ways for you to manage and/or disable cookies. You may at any time change your mind regarding the use of cookies, by going to the Help section on your browser’s toolbar. It will tell you how to reject cookies, or to display a message informing you they have been received, or how to deactivate cookies. Cookies can be deleted manually as well.

You may also choose to deactivate or delete similar cookies used by your browser’s accessory software, such as Flash cookies, by changing the parameters of the software in question, or by visiting the website of the software’s publisher.

Please note, however, that the use of cookies may be necessary to allow certain features of our Website to function properly. As such, if you disable cookies on your browser, you may not be able to use those features, and your access to our Website will be limited and not personalised. As a result, and to the maximum extent permitted by applicable law, we accept no liability for any consequences that may occur as a result of our Website’s limited functionality flowing from the inability to utilise the cookies necessary for our Website to function properly.

10.5 Each browser features a configuration process so you can manage the use of cookies. It is described in your browser’s Help menu, which will inform you as to how you may wish to exercise your options concerning the use of cookies.

THIRD-PARTY SITES / COLLECTION OF PERSONAL DATA BY OTHER WEBSITES

11.1 Our Website may contain links to other websites operated by third parties, including for example our business partners. We are not responsible for the data protection practices of websites operated by third parties that are linked to our Website. We encourage you to learn about the data protection practices of such third party websites. Some of these third party websites may be co-branded with our logo or trade mark, even though they are not operated or maintained by us. Once you have left our Website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

11.2 In addition, our Website uses plug-ins from the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. If you access a page on our Website that contains a plug-in, your browser will establish a direct link to Facebook’s servers. The plug-in content will then be sent directly to your browser by Facebook and included on the relevant web page. Facebook will be notified that your browser has accessed the corresponding page of our Website, even if you do not have a Facebook account or if you are not logged on to your Facebook account. You IP address will be sent directly by your browser to a Facebook server in the USA and registered on that server.

If you are logged on to Facebook when you browse our Website, Facebook may directly link your visit to our Website, to your Facebook account. If, for example, you click on 'Like' or leave a comment on Facebook in relation to our Website while using a plug-in, the corresponding information will be transmitted to and registered on a Facebook server and published on your Facebook account. Facebook may use such information for advertising and market research purposes, and may adapt its pages accordingly. Facebook may therefore create user profiles including information about users’ interests and relationships, to determine how users react after having seen an advertisement on Facebook, inform other Facebook users about the activity of our Website and offer other services linked to Facebook.

If you do not wish Facebook to link information collected via our Website to your Facebook account, you should log out of Facebook before visiting our Website.

CONTACTING US - WITHDRAWAL AND CORRECTION OF YOUR PERSONAL DATA

12.1 If you:

(a) have any questions or feedback relating to your Personal Data or about this Privacy Policy;

(b) would like to withdraw your consent to any use of your Personal Data as set out in this Privacy Policy; or

please contact our Data Protection Officer by email : vikerzsg@gmail.com

Upon receipt of your request, we may be required to firstly verify your identity before processing your request.

12.2 Please note that if your Personal Data has been provided to us by a third party (e.g. your employer), you should contact that organisation or individual to make such queries, complaints, and access and correction requests to the Vikerz Group on your behalf.

12.3 If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not be in a position to continue to provide our Products to you, or administer any contractual relationship in place, which in turn may also result in the termination of any agreements with us, and your being in breach of your contractual obligations or undertakings. Our legal rights and remedies in such event are expressly reserved.

RIGHTS TO AMEND THIS PRIVACY POLICY

The Vikerz Group shall have the right to amend this Privacy Policy at any time. If material changes are made to this Privacy Policy, they will be posted on this page and date stamped. We encourage you to review this page regularly in order for you to stay notified of any changes.

Your continued use of our Website and acceptance of our services after any change to this Privacy Policy shall constitute your acknowledgement and acceptance to any such changes; to the extent such consent is not otherwise provided.

GOVERNING LAW

This Privacy Policy shall be governed in all respects by the laws of Singapore.