SHIPPING POLICY
Vikerz Official Store
(Operated by Global Sporting Enterprise)
Singapore
1. Shipping Coverage
Vikerz Official Store currently delivers within Singapore only.
We do not offer international shipping at this time.
2. Order Processing Time
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Orders are processed within 1–3 working days after payment confirmation
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Orders placed on weekends or public holidays will be processed on the next working day
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Processing time may be extended during peak periods, promotions, or sales events
3. Delivery Time
Delivery times are estimates and may vary depending on the courier service and delivery location.
Singapore Delivery
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Standard Courier: 3–5 working days
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Express Courier (if available): 1–2 working days
Delivery time excludes order processing time.
4. Shipping Fees
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Shipping fees are calculated and displayed at checkout
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Any free shipping promotions will be clearly stated on the website
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Shipping fees are non-refundable
5. Tracking Information
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Tracking details will be provided once your order has been dispatched
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Customers are encouraged to track their parcels and ensure availability to receive delivery
6. Incorrect Address & Failed Delivery
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Please ensure all shipping information provided is accurate and complete
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Vikerz Official Store is not responsible for delays or non-delivery due to incorrect or incomplete addresses
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Additional charges may apply for re-delivery
7. Delayed or Lost Parcels
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If delivery is delayed beyond the estimated timeframe, please contact us for assistance
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For parcels confirmed lost by the courier, resolution will be handled in accordance with our Refund & Return Policy
8. Partial Shipments
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Orders may be shipped in separate parcels due to stock availability
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Customers will be notified if partial shipments occur
9. Contact Information
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For shipping-related enquiries, please contact:
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📧 Email: vikerzsg@gmail.com
📱 WhatsApp: +65 9423-7909
🏪 Vikerz Official Store


